Patient
Jürgen Neubauer, artSIP
Branch of industry
Commerce
Specialist
Markus Pirker, Userbrain
Case history
Jürgen Neubauer's start-up, artSIP, already has a company website where arts and crafts workshops in Graz can be booked spontaneously. However, Mr. Neubauer is not sure that their site meets the requirements of his target groups in terms of both design and usability. Do the visitors feel well addressed? Do they find what they are looking for? Is it easy to book courses? Mr. Neubauer is particularly concerned about the design as creativity is artSIP’s primary focus – does the website convey this idea sufficiently?
Recommended therapy
Markus Pirker put the existing artSIP website through its paces. The expert took a close look at both the website’s design and usability, showing Jürgen Neubauer where there is room for improvement and the ways in which the site can be made even more appealing and user-friendly. In addition to presenting various tools and options, Markus Pirker also provided an overview of the future costs incurred by the patients.
“artSIP wants to bring more creativity to everyday life. It is therefore important to me for our website to express this idea optimally, while at the same time remaining user-friendly. Markus Pirker was able to give me very good input on both aspects – I wasn't aware of all the things that are possible in terms of web design and programming.”
- Jürgen Neubauer, artSIP
